Delete your ApprUmp account

How to request deletion

In the ApprUmp mobile app, open Settings → Delete Account.
Confirm your password and submit the deletion request.

You can also request account deletion without signing in: email privacy@apprump.com from your registered email address and ask to delete your ApprUmp account. Do not include your password.

Deletion requests are processed within 30 days. You can delete individual appraisals, contacts, files and invoices through ApprUmp without deleting your account.

What is deleted and what is kept

Deleting your account permanently removes your login, profile, email signature, e-signatures and connected mailboxes, along with any synced mail that was never filed to an appraisal. Appraisals, their files and filed emails belong to your organization and stay with it, shown as from a former member. If you're your organization's last administrator or its billing owner, you'll need to make another member the administrator and billing owner first, and the 30 days below count from that handover. If no one has taken those roles over within 30 days of your request, we'll contact your organization and complete your request within a further 30 days. If you're your organization's only member, the organization and all its data are deleted too, after 14 days in which it can be restored, and you can download all of it first. Payment records are kept only as tax and accounting rules require, with your name and email removed. Requests are completed within 30 days, and once complete, deletion can't be undone. Questions: privacy@apprump.com.

Backups are rotated on a fixed schedule: daily backups are kept for 30 days and one backup per month for 12 months, after which any copy of your data they contain is overwritten. Data required by law, legal proceedings or regulatory requirements may be retained beyond the normal period.

Before requesting deletion, download any files, generated documents or invoices you need to keep. For a complete data export, email privacy@apprump.com.